1) at the very least the job you paid for
2) you would also feel that as you watch to see what the process is that you continually have to check what happened at the end... they would not brush you off and lie to your face.
Unethical practice of vaccine staff. If you pay not only for the highest grade wash but are a repeat package customer you would feel that might mean :
Taking my business elsewhere.
Only modern car wash in the area great service
This is the WORST car wash in the entire universe. Their customer service is HORRIBLE. They have no RESPECT for customers. I have come to this car wash a couple of times in the past. Each time they NEVER vaccum my car properly. They ALWAYS leave the corners of the car carpet dirty. I tolerated it the first few times but since I need my car cleaned properly, I told them to vaccum it again. At one point i was told that that is all they can do. So I went back and asked them to vaccum it again. They did the same thing the next time I came to get my car washed here : They left the dirt in the corners of my car!!! I even stood there and pointed at the dirt on the corners while they were vaccuming and to that the guy at the vaccum said , " Do not stand outside here. Go inside the shop". I asked to speak to the manager. Then when my car came out of the car wash , a picture of My God Laxmi was missing!! I was ofcourse HORRIFIED and deeply offended. That picture carried religious sentiments for me. The manager who was on duty at that time calmed me down and told me that he would look for it later. This is what happened last time. So, today I went back there to see if he had found my Goddess Laxmi's picture that they vaccumed!! When I arrived at the car wash the vaccum guys said to me , " We cannot wash your car". I asked , "Why?" and he said that the Manager said so. I went inside the shop and asked to speak to the Manager again. The Manager who spoke to me earlier was there and said that their Manager "Amir Konin" was not present and would arrive at 4 pm. They then handed me Amir's card . I then phoned the Manager " Amir Konin" and asked him why as a customer I was being punished for fault of their own!! First of all they don't vaccum the car properly and most importantly they lost my Goddess Laxmi's picture which has religious sentimental value for me!! Instead of correcting their own vaccum job the Manager "Amir Konin" said to me that since I had a problem with their vaccum job, they will not wash my car any more!! This is the respect they give to their customers!!! I told him that they could charge me more money if they wanted but this kind of behaviour and disrepectful treatment of the customers is intolerable!!! I want all customers out there to know that this place does not respect customers at all. This is not about the money. They don't vaccum the car properly and if you tell them to correct themselves they refuse to wash your car!! I have never been turned away from any business in my entire life!! I am also a business Entrepreneur and before any amount of money in business, I always put respect for customers FIRST. It is a SHAME that these people are running a business which has no RESPECT for customers. I told him that he could charge me more money but I needed a good cleaning job done but I was so disgusted with the BEHAVIOR of these people that I left. To anyone who is looking for a Car Wash : Stay away from this place!! You can even send me a message and I will personally pay you to get your car washed from elsewhere. There are MANY other car washes on northern blvd down the road which will wash your car for a much cheaper prize and do a much better cleaning job than this place too!! There is one at little neck and a couple in great neck just a few miles away down on northern blvd. Go to a place where you are treated RESPECTFULLY. It is not about the money . It is how you treat customers first that matters in any business. I am considering contacting my lawyer to file a case against this car wash for mistreating me right now. I am a well respected citizen of this community and nobody gets away by mistreating me like this. Please stay away from this car wash. And most importantly they lost my Goddess Laxmi's picture. No amount of money can cover the disrespect and emotional sentimental hurt I got from this place. Whoever is looking for a carwash out there just email me and I will pay to get your car washed elsewhere but STAY AWAY FROM THIS CAR WASH.
Ok place did not do a great job on Windows
The manager after talking to the owner brought the car back to be vacuumed they washed all Marta barely vacuumed the side door pockets and sticking of leather seats. Then half apologized With a snarky 'was it satisfactory to my standards?' If a half job of not what was paid for is the premium quality then yes my standards are different and not met. However the luring to my face as I stood and watched was the part that made me write my first ever poor review. Yo me poor service can be improved, however a lack of ethics as a standard is something I feel others should be warned of so it doesn't happen to you. Everyone works hard and when paying for a service honest fulfillment should be the minimum requirement.
Worst car wash used to be a 5. A worker tells me sorry there's sand in the car it won't come out good! What!!!! And it came out horrible it's like going in for a haircut and barber says i won't do a good job today really.
Would be completed ( i.e. Not blow around the dust but also vacuumed, wash all matts not just drivers etc.)
Avoid this place
American Car Wash is a US Car Wash based in Roslyn, New York. American Car Wash is located at 1035 Northern Blvd, Roslyn, NY 11576, USA.
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